DATSINI: SmartBin, AI Support and IoT Solutions, Malaysia

why choose us

The solutions with a new soul, out-of-the-box ideas, futuristic and modern dimensions

Meet Expectation

DATSINI is to perform adequately, doing what is required and expected, without being exceptional or falling short. In Malay terms, we call it "KASI JADI!" or in English, we call it "MAKE IT HAPPEN!

Warranty Period

DATSINI always cares about the timeframe during which we guarantee a product or service against defects or malfunctions. If a problem arises within this period, DATSINI is obligated to repair, replace, or refund the item, depending on the terms of the warranty

backup Solution

DATSINI always cares to back up all provided solutions we build for the clients. We used to create and store copies of data and systems, ensuring they can be recovered in case of data loss or system failure. Nothing to worry about!

24/7 Support

DATSINI assigns a dedicated maintenance and support group as a third party to support the solution go-live 24/7 and under warranty or under DATSINI's support responsibility. Our third-party team assistance is available to customers at any hour of the day, every day of the week, including weekends and holidays. It ensures that customers can get help whenever they need it, regardless of time zones or business hours

Featured solutions

Built by DATSINI, running in the field

Two of our newest products. See all six on the Solutions page.

Waste collection management

SmartBin

QR-coded bins and garbage sheds, a collector app that works without signal, and a live map and contract reports. In service with seven councils in Terengganu and on the UKM campus.

Explore SmartBin →

Self-hosted AI customer support

Sentinel Chat

An AI support widget for any website that you host and own. Works with Claude, OpenAI or self-hosted models, and keeps answering from your knowledge base even when the AI cannot.

Explore Sentinel Chat →

View all solutions

Solutions in our portfolio

Local councils running SmartBin

SmartBin installations, including UKM

2021

Year DATSINI was incorporated

Trusted in the field

Our clients and partners

Councils, government agencies, universities and companies that run our systems or build them with us.

Local authorities and government

MBKT
Majlis Bandaraya Kuala Terengganu

MBSA
Majlis Bandaraya Shah Alam

MPD
Majlis Perbandaran Dungun

MPK
Majlis Perbandaran Kemaman

MDB
Majlis Daerah Besut

MDHT
Majlis Daerah Hulu Terengganu

MDS
Majlis Daerah Setiu

MDM
Majlis Daerah Marang

SPA
Suruhanjaya Perkhidmatan Awam Malaysia

MPM
Majlis Peperiksaan Malaysia

Universities and education

UKM
Universiti Kebangsaan Malaysia

GAE
Global Academic Excellence (M) Sdn Bhd

Industry partners

ARB Berhad

Annum Berhad

KDEB Waste Management

KDEB Services

PowerNow
POWERNOW (ASIA)

IntegrasiErat

Aerosense

NI Solution

NextPlus System

VRS

Globalfront
Globalfront International

Serving innovation

Services we offer

Three ways we work with clients, from the first idea to a system running in the field.

Business collaboration

We start new business opportunities by working with key partners to build impactful and sustainable ventures, as we do with Microsemi for Dialysis Manager and POWERNOW for power bank rental.

Our collaborators →

Solution engineering

We design, build and support working systems that meet our clients' expectations, from SmartBin in seven councils to Sentinel Chat, SECEXAM and SensorDAT.

See our solutions →

Research and innovation

Research and innovation are behind every solution we build. We also offer training and consultation so clients gain the right research skills.

Visit the Academy →

Interlocking Knowledge to

Innovate

Interlocking Knowledge To

Innovative